Our Associations

Our associations with industry networks enable us to keep abreast of global insurance trends, news and practices which ensure that our level of service, systems and knowledge are of a global standard.

Worldwide Broker Network (WBN)

Since November 2001, Honan Insurance Group has been a member of the Worldwide Broker Network.  With partner firms represented in over 100 countries throughout Europe, North, South and Central America, Africa and the Asia Pacific region, the WBN is the largest fully integrated network of independent property & casualtybrokers  and employee benefits consultants in the world.

Partnering with the WBN gives us the ability to handle localised insurance and employee benefits programmes for globally managed insurance programmes, ensuring that our clients receive comprehensive service from a single source.

In an increasingly global business environment, our association with the WBN also allows us to provide an internationally integrated service for Australian-based companies with overseas interest, as well as international companies doing business in Australia.

Watch Why WBN in 100 Seconds

International Benefits Network (IBN)

Since May 2010 Honan Insurance Group has been a member of the International Benefits Network  (IBN). The IBN is a network of independent employee benefits consultants in over 70 countries, providing members and their clients with global employee benefits expertise and promoting global standards in employee benefit consulting.

By extension of the International Benefits Network, you have a consultant who:

  • Provides expert local advice
  • Understands you, your organisation and its policies
  • Has speedy access to specialist advice on current conditions internationally
  • Can analyse your problem efficiently and develop recommendations
  • Can implement an agreed solution utilising other members of the IBN to undertake the work, or put you in touch with other respected professionals such as accountants or lawyers in the appropriate countries

Steadfast

Since March 2003 Honan Insurance Group has been a member of Steadfast which is a group of more than 280 government regulated insurance brokerages operating from over 400 offices Australia wide.

Annually, Steadfast Brokers generate $4.1 billion in sales, providing Steadfast with enormous buying power when negotiating with insurers. This allows Steadfast to develop custom policies with major insurers and back end tools and services for the exclusive use and enhanced professionalism of Steadfast Brokers.

Steadfast ensures we have a competitive edge in a dynamic market place and enables us to offer our customers access to multiple insurance companies, a broad range of products, competitive pricing, valuable advice and quality services.

Remunerator

At Honan Insurance Group, we believe in providing a fully integrated financial service. Therefore, we provide financial planning advice for both companies and employees, through our associated company, Remunerator Financial Services.

Remunerator can also provide salary packaging, with a sophisticated electronic funds transfer based administration system, which streamlines your processes while maximising employee benefits.

Our independent financial consultants are also available to both you and your employees. They can provide detailed taxation and investment advice, so your business remains secure in the present, as well as prepared for the future.

Council of Insurance Agents and Brokers (CIAB)

Since 2007 Honan Insurance Group has been a member of the Council of Insurance Agents and Brokers (CIAB).

CIAB is the voice of the market leaders and the premier association for commercial insurance and employee benefits intermediaries in the United States and abroad. From its headquarters in Washington D.C. the CIAB represents leading commercial insurance agencies and brokerage firms and only the top one percent of all agents and brokers qualify.

The CIAB's members operate in more than 3,000 locations, place 80%, well over $90 billion, of all U.S. insurance products and services protecting business, industry, government and the public at-large, and they administer billions of dollars in employee benefits.

Since 1913, CIAB has worked in the best interests of its members, securing innovative solutions and creating new market opportunities at home and abroad.

National Insurance Brokers Association (NIBA)

Since 1988 Honan Insurance Group has been a member of the National Insurance Brokers Association (NIBA), an organisation which represents the interests of the insurance broking sector in Australia.

NIBA members range from large international brokerages to small suburban brokerages and through representation, communication, information and education, NIBA ensures the insurance brokers’ interests are protected and their professional standing enhanced.

The insurance and risk business is highly regulated, and intermediaries are subject to a wide range of professional and legislative pressures. To thrive in such a demanding environment they must be able to keep pace with constant changes in the risk factors Australian businesses face.

NIBA supports its members through its lobbying, education, technical and information services and our members are recognised as having a high standard of professionalism and knowledge through ongoing educational support and technical development.

Regional Network Alliance (RNA)

Regional Network Alliance (RNA)

The RNA is a synergistic network founded on 20 October 2004 to initiate a dynamic spring board for regional business networking in Singapore and the insurance brokers in the region.

Our partnership with the RNA allows us to:

  • Exchange timely business ideas and expertise
  • Develop relevant products
  • Manage operational insights in different countries
  • Assist clients  in managing the country and market risks
  • Provide  strategic advantage to clients making inroads into the Chinese market
  • Enlargement of our geographical footprint to benefit our clients

Australian and New Zealand Institute of Insurance and Finance (ANZIIF)

Honan Insurance Group is an advocate of the Australian and New Zealand Institute of Insurance and Finance (ANZIIF). The institute is a leading provider of education, training and professional development services to the insurance and financial services industry in Australia, New Zealand and the Asia Pacific region. ANZIIF is one of the oldest and most respected professional associations in the region, and continues its commitment to lifelong learning.

Honan’s Chief Operating Officer (COO), Amanda Honan, is a member of the ANZIIF Women’s Council. This council promotes sharing of knowledge between women across insurance and finance industries in the pursuit of professional excellence.

Andrew Fluitsma features on Sky News to present on the importance of brokers.

Andrew Fluitsma features on Sky News to present on the importance of brokers. As a Strata Manager it can be hard to keep up to date with every policy change.  Our role as your broker is to help navigate these changes. Earlier this week, our Managing Director Andrew Fluitsma featured on Sky News – Smart Investing and spoke on the value of a broker, especially for Strata. “With the Grenfell Tower and the Lacrosse building in Melbourne, it’s important to detail the way the risk is represented; the exclusions, the understanding of the market cycle, pricing, access to insurance companies, management of claims [and] legally qualified assistance–a lot of this is intermediated through a broker. It is important they select the right broker and see the value of the broker.” Andrew also discusses the importance of having Landlords Insurance and how it's distinguished from Home & Contents cover. Click below to view the segments.

Our new brand and updates to the Honan Senior Executive Team

Last week, we launched our refreshed brand. Our new logo brings to life the importance we place on relationships, on delivering bespoke solutions, on constantly challenging and being courageous both for our clients, and ourselves. Whilst we look different–your service or relationship with us won’t change. Honan has also made some changes at the senior executive level. Andrew Fluitsma has been appointed Chief Executive Officer of Australia and New Zealand and Brad Tymmons as Chief Executive Officer of Asia. Damien Honan's role has moved to Group Chief Executive Officer. Both Andrew and Brad have been instrumental in our growth journey and we are excited about the potential they bring to the business. Click to read more in the Insurance News article.

Farewell to FOS. Welcome, AFCA!

What you need to know:
  • From 1 November 2018, you will need to contact Australian Financial Complaints Authority (AFCA) to resolve any disputes about financial products and services provided by financial firms
  • Prior to lodging your complaint with AFCA/Financial Ombudsman Service (FOS), please contact us immediately as we will attempt to resolve your complaint as soon as possible
Preparations are currently underway for the FOS to transition into AFCA. AFCA will begin accepting financial services complaints from 1 November 2018. More details on AFCA can be accessed on their website. “Consumers and small businesses across Australia will benefit from the establishment of AFCA”, said Kelly O’Dwyer, Minister for Revenue and Financial Services. “For the first time ever, consumers will be able to go to one place to resolve any kind of financial complaint, and the new AFCA scheme will operate under significantly higher monetary limits and compensation caps to boot”. What should I do if I have a complaint? Contact us with details about your complaint and we will do our best to resolve it quickly. If your complaint is not satisfactorily resolved, we will refer the matter to our Complaints Manager to investigate as a matter of priority. Alternatively, you can put your complaint in writing and mail it to our Melbourne or Sydney postal addresses noted below.
Melbourne PO Box 4747 Melbourne VIC 3001 Sydney PO Box R1782Royal Exchange NSW 2002
  If your complaint cannot be further resolved to your satisfaction, you have the right to refer the matter to:
  • If lodged before 1 November 2018 Financial Ombudsman Service Australia Online: www.fos.org.au Email: info@fos.org.au Phone: 1800 367 287 Mail: Financial Ombudsman Service Limited, GPO Box 3, Melbourne VIC 3001, or
  • If lodged on or after 1 November 2018 Australian Financial Complaints Authority Online: www.afca.org.au Email: info@afca.org.au Phone: 1800 931 678 Mail: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001
Need help? If you would like more information about AFCA and these changes, please feel free to contact us on 03 9947 4333.