In our proactive approach to claims, we guide you through the claims process from start to finish, offering you, the client, the following benefits:
  • Review of all matters reported
  • Guidance in the event of a claim
  • Determination on a forthcoming claim
  • Early contact with the appropriate parties
  • Legal counsel assistance
  • Investigation and collation of documents
  • Claims resolution strategies advice
  • Regular and ongoing updates
  • Discussion of notified claims
  • On-site training
  • Advocacy in the event of an indemnity
  • Dedicated Claims manager




Claims Checklist

  • Contact Honan Insurance Group citing the date, time, cause and location of the loss.
  • Take photos of damages
  • Obtain identification of all civil authorities involved such as fire, police, health department, building inspector, etc.
  • Keep damaged items safely for assessment
  • Arrange for quotes
  • Retain all invoices, time sheets etc, to ensure all costs are captured and attributable to the loss and to prevent an overlapping of normal costs with these expenditures
  • If you are making a business insurance claim have your ABN and GST information handy (if applicable)