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Stay up-to-date with the latest news, information and updates from Honan Insurance Group, including innovation in the insurance space, business highlights, community & partner profiles and company announcements.

Featured Article

April 28, 2025

Optimising Your Insurance Outcome: The Importance of Understanding Your Strata Property

When it comes time to begin the insurance renewal process for Residential and Commercial Strata Policies, as your broker, we will request specific information about your property (known as COPE) to help ensure that all necessary information is disclosed to insurers. Georgiana Loader outlines key COPE requirements and the importance of having this information readily available when the renewal process begins.
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Previous Articles

October 22, 2023
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M&A activity at Honan: Citadel Insurance

Kicking off our M&A activity for FY24, we proudly welcomed Citadel Insurance into the Honan family of brands, which includes Certus, Carollo Horton, ATIA, Trumpet, and Rehab Life. To introduce you to our latest addition, we sat down with Nicholas Bedggood, Principal and founder of Citadel Insurance to share a little about himself, the brand, and his ambitions for FY24 and beyond.
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October 19, 2023
Strata News

HoneIn FY24 Q1: Strata Insurance Market Update

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October 19, 2023
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HoneIn FY24 Q1: Real Estate Insurance Market Update

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October 17, 2023
Corporate Risk
Financial Institutions
Technology

Cyber ransom attacks: not paying a ransom won't solve cybercrime

This month marks the 20th anniversary of National Cyber Security Awareness Month and with cyber risk reaching unprecedented levels after a recent surge in high-profile attacks, particularly on Australian businesses, Ben Robinson, Placement Manager - Professional and Executive Risks, gives us some insights on why not paying a ransom won't solve this issue. With hackers running their operations like sophisticated businesses and constantly adapting their strategies for better returns, banning payments might harm Australian businesses and citizens more than it impacts the cyber-criminal groups, leading them to explore alternative tactics for financial gain.
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October 11, 2023
Corporate Risk
Agriculture
Biotech & Life Science
Construction
Financial Institutions

Claiming Success: Why Your Insurance Broker is the Key to Notifying Insurers About Potential Claims

When it comes to insurance, brokers are in a unique position. We’re neither the client nor the insurer, we’re privy to the unique notifications from clients when there is a situation that may give rise to a claim, and the reactions from insurers to those notifications. This is a complex and evolving area, and in the post-pandemic era, we’ve observed that insurers are scrutinising all aspects of the claims process. Following a loss, the claims process can be stressful, complex, and long. This article outlines the paradigm shift in insurer’s perception of an acceptable notification of circumstances which may give rise to a claim, from a broker’s perspective.
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October 4, 2023
Pharmacy

Protecting Your Pharmacy’s Reputation & Finances: A Guide for Owners

Pharmacies play a crucial role in providing accessible healthcare services to the public. As part of this essential service, pharmacists must maintain the highest standards of professionalism, ethics, and regulatory compliance to mitigate the risk of claims. Additionally, robust insurance coverage plays an important role in protecting pharmacies from claims related to misconduct, errors, or accidents within the premises. This article explores some of the most common types of claims, how those risks can be managed, and the insurance solutions that can limit the impact of claims.
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October 3, 2023
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Honan on the Move: Vanessa Yap

In our latest edition of ‘Honan on the Move’, where we put the spotlight on the career progression of our team, we catch up with our Legal Counsel Vanessa Yap. Moving away from handling insurance litigations and navigating the labyrinth of complex claims to becoming Legal Counsel at Honan seemed like a career detour at the time but turned out to be a career evolution instead. Vanessa shares the motivation behind her change from the claims to the legal team, the most fun part of her job and some of the daily habits that set her up for success.
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October 2, 2023
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Experts with Edge: Michael Atta

At Honan, we’re big believers in growing an exceptional brand, business and reputation through exceptional people. People with market-leading expertise, proven results and a fierce commitment to serving their clients, but also people with creative, considered points of view and a willingness to share them. Michael Atta, Head of Sales - Employee Benefits, is one of them. We asked him about trends impacting the Employee Benefits landscape, his secret to a long and successful career in insurance and much more.
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Important Documents

Honan Document Library

New Zealand Financial Advice Disclosure

Financial Hardship Policy

Supporting Vulnerable Customers Policy

Domestic & Family Violence Policy

NIBA Code of Practice

General Code of Practice

Financial Service Guide

Honan Document Library

New Zealand Financial Advice Disclosure

Financial Hardship Policy

Supporting Vulnerable Customers Policy

Domestic & Family Violence Policy

NIBA Code of Practice

General Code of Practice

Financial Service Guide

Privacy Policy
Feedback and Complaints Policy
Terms of Use

Honan Insurance Group Pty Ltd (Australian Financial Services Licence no. 246749, ABN67 005 372 396) is an insurance broker acting as agent for insureds and intending insureds. Honan is not an insurer.  The information on this website has been prepared without taking into account your objectives, financial situation or needs.  Any advice provided on this website is general advice only.  Before making a decision to purchase an insurance policy, please read the relevant Product Disclosure Statement to make sure the policy is right for you.  Insurance cover is subject to policy terms and conditions including policy limits and exclusions. 

From time to time, Honan may act under a binder arrangement with an insurer.  When this happens, Honan is authorised by the insurer to issue certain insurance policies on the insurer’s behalf.  When Honan does this it acts as the agent for the insurer and not for any insured person.  We will let you know when we are acting under a binder.  You can view the Product Disclosure Statements for the insurance policies we issue under a binder arrangement here.  A copy of the Target Market Determination for each policy is also available on this website.

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